Terms and conditions of Sale and Delivery

The following terms of sale and delivery  applies to all orders, unless otherwise is agreed upon in writing

 

Ownership information

deg.fairpoint.dk is owned and driven by Fairpoint Lifestyle A/S (CVR.no. 29839247).

Fairpoint Lifestyle A/S owns Fairpoint & Degn ApS (cvr: 32771890) 

Fairpoint Lifestyle A/S will be named the company, in the following terms and conditions.

 

Acceptance of Orders

The company is entitled to reject any orders, if satisfactory credit information about the customer, cannot be obtained.

 

Reorders / Web orders

Orders received on phone or placed in the partnershop have been received once the employee on the phone has confirmed the order or once an order confirmation is received by e-mail. 

 

Main Orders

Any order accepted by the company is always obtained with reservations regarding force majeure, inadequate sales of the design ordered and sub-suppliers' failure to deliver materials required for production.

 

The customer is entitled to cancel any order within a period of 8 days from the date the order has been made. In case of order cancellation later than 8 days, the customer is required to compensate the company an amount corresponding to 25% of the net invoiced amount, exclusive of VAT. 

 

Terms of Delivery

All goods shall be delivered ex works in accordance with the ICC Incoterms 2000, unless otherwise expressly stated on the order confirmation.

 

Time of Delivery – Delays

The company reserves the right to postpone the date of delivery with 30 days. In case of delays attributable to circumstances construed as force majeure, the date of delivery shall be postponed for the duration of time any such circumstance is preventing delivery. Furthermore, the company is entitled to either postpone the delivery of an order or to cancel an order, if the customer fails to make payments, for goods previously delivered. This same reservation does not entitle the customer to cancel present orders.

 

Prices

Any prices quoted are net prices excl. tax and other expenses and may be subject to changes in customs duties and excise taxes of any kind and sudden exchange rate fluctuations. In the case the company intends to invoke any such change, Fairpoint & Degn ApS shall inform the customer thereof forthwith.

 

Payment – Interests

Unless otherwise is agreed upon in writing, the terms of payment of the purchase sum are set to be 14 days from the date of the invoice. No discount on VAT and freight is given. Interests shall automatically be charged on overdue accounts at the rate of 2% per commenced period of a month as from the due date. If the purchase sum is paid after the company has taken steps to recover the claims through the courts, the purchaser shall pay all incidental costs.

 

Property

The property of the goods delivered remains to be the company's until payment, in full, has been effected.

 

Complaints

Complaints shall be made within 8 days of receipt of the goods, at the latest. Complaints concerning part-deliveries do not entitle the customer to cancel the remainder of an order. Complaints of non-visible damage shall be made within 8 days from the day on which the damage could have first been discovered.

 

Exchange of goods due to complaints

All shipping costs of goods sent back to the company due to exchange of products, are to be paid by the customer. All goods are to be received in the same condition, as when delivered to the customer. If this is not the case, the company will charge the customer for the costs of getting the products back to an acceptable condition.

 

All goods sent back are to be followed by a delivery note, stating the name of the sender and the quantity of goods by color and size. A copy of the invoice is to be sent with the goods. If not, the company will charge a service fee.

  

Relief (Force Majeure)

The following circumstances must be considered cases of relief if they impede the performance of the contract or render performance thereof unreasonably burdensome: industrial disputes and any other circumstance beyond the control of the parties such as fire, war, mobilization and draft for military service of a similar scope, requisitioning, sequestration, currency restrictions, insurrection and civil unrest, shortage of transport, general shortage of materials, restrictions in the use power and non-delivery or delays in deliveries by sub-suppliers attributable to any of circumstances mentioned hereunder. The party wishing to claim relief by reason of any of the said circumstances shall notify the other party in writing without delay on the intervention and on the cessation thereof. The parties reserves the right to terminate the contract if, by reason of any of the said circumstances, the performance of the contract becomes impossible for more than six months.

 

Sales Address

In the absence of any written agreement with the company to the contrary, goods shall only be sold from the business address stated on the order.

 

Venue and Law

Any dispute will be settled by the Maritime and Commercial Court of Copenhagen (Sø- og Handelsretten), in accordance to Danish Law.

 

At Fairpoint we comply with the new GDPR (General Data Protection Regulation) legislation, which was effectuated May 25th, 2018. The new legislation is securing the processing of your personal data, and your data is safe with Fairpoint.

 

1. Who is processing your personal data?
1.1 Fairpoint, the authorities, if required to by law, and some of our business partners.
 
2. Who can I contact if I have any questions regarding the processing of my personal data? 
2.1 You are welcome to contact Fairpoint at: info.fd@fairpoint.dk
 
3. What is the purpose of the processing of my personal data?
3.1 The primary purpose is to preserve the ability to sell and send goods to our customers, and in that regard Fairpoint further wants to stay in contact with our customers/potential customers. We do this by e.g. sending you updates, evaluations/feedback, newsletters and invitations.
 
4. What categories of personal data is Fairpoint processing about me? 
4.1 Typically, we process e.g. your name, address, e-mail address and phone number.
 
5. With whom does the company share my data? 
5.1 Normally, Fairpoint does not share your personal data with anyone outside the company. However, sometimes we transfer your personal data to e.g. a business partner and service providers, for example the transportation companies, responsible of getting your goods delivered to your address.
 
6. Is my personal data transferred outside of EU? 
6.1 Fairpoint is a global company; hence personal data will, from time to time, be processed in our global business environment – also outside of EU in a secure and appropriate manner.
 
7. For how long does Fairpoint process my personal data? 
7.1 We will process your personal data for as long as it is necessary to fulfill the purpose mentioned in section 3 and in accordance with applicable law. Or until you make us aware you do not want us to process your personal data any longer.
 
8. Can I lodge a complaint with a supervisory authority about Fairpoint’s processing of my personal data? 
8.1 Yes, you can do that at any time. Please contact your local data protection agency/supervisory authority. 

9. What are my rights?
9.1 You have the right to (I) get your personal data rectified and/or erased if they are incorrect, (II) be informed about the personal data Fairpoint is processing about you and (III) object to the processing of your personal data.
 
Please feel free to contact Fairpoint: info.fd@fairpoint.dk with any additional questions.